Frequently Asked Questions
Are you not at home and do you have a medical complaint that cannot wait? Then contact the emergency post GPs in the region where you are at that time.
It can be very busy at the emergency post GPs. Assessing a medical situation takes time. Sometimes people call GPs with questions that are not for the emergency room. That takes unnecessary time. That is why it is important that everyone in the Netherlands asks themselves the question before calling: can my complaint wait until the GP practice is open again? Visit our website, Thuisarts.nl or Moetiknaardedokter.nl for advice.
70% of people find the answer online to the question of whether their complaint can wait. Visit our website and check Moetiknaardedokter.nl or Thuisarts.nl for advice on your medical complaint.
No, the emergency post for general practitioners is only for people with complaints who cannot wait for the general practice to open again.
It is always very busy at the emergency station for general practitioners. That is why it is important that only people come by with complaints who really cannot wait. When you call, you get an employee on the phone who asks you a few questions. Or you can answer a few questions on the website of the GP emergency station. This way the employee knows whether your complaint is urgent. Can’t wait for your own GP to work again? Then you can visit the GP poedpost. Is your complaint not urgent? Then you will receive advice by telephone or online.
Sometimes, there is little chance that you will see your own GP at the GP emergency station. You will often be treated by another GP.
The GP emergency station is only open at times when your GP’s practice is closed.
- To test the quality of telephone conversations by triage nurses and, if desired, to improve them by means of education and training
- In the event of a complaint or calamity, to check afterwards how a telephone conversation went
Yes, you can pay the costs of a visit to the GP Emergency Post via the ATM. We do not accept cash.
For questions about your bill, you can call the Emergency Post General Practitioners during office hours: 0344 799 111.
Then probably not all your (insurance) details are correct. Please contact the Emergency Post (0344799111) during office hours to provide your correct details.
Yes, the next working day your GP will be informed of the content of your contact with the GP Emergency Station.
Normally, patients arrange repeat prescriptions with their own GP. Only in urgent cases can you contact Regioapotheek for a repeat prescription.
No, having no transport is not a reason for the GP to make a home visit. You must arrange your own transport.